Hibajii Privacy Policy — Your Data Is Safe With Us

Hibajii (hibajii.bet) is a trusted online betting and gaming platform in Bangladesh. We understand how much your personal information means to you. That's why this Privacy Policy is designed to be fully transparent about how Hibajii handles your data.

This Privacy Policy applies to the Hibajii website, mobile app, and all associated services. By using our platform, you are considered to have accepted the terms of this Policy.

This Privacy Policy is written in plain English to ensure all users in Bangladesh can easily understand it. If anything is unclear, please reach out to us at support@hibajii.bet.

Hibajii only collects data that is strictly necessary. We do not gather any information beyond what is needed. Below is a breakdown of the types of data we collect:

Personal identification information

• Full name & date of birth
• Email Address & Mobile Number
• Home address & district
• National ID or passport number (for KYC verification)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction History & Amount
• Deposit & withdrawal records

Technical Information

• IP Address & Device Type
• Browser Type & Operating System
• Login time & session duration
• Cookies & browsing behavior (details below)

Hibajii uses your data only for specific, legitimate purposes. Your information is never used for anything beyond what is stated.

• Account management: Verifying your identity for registration, login, and profile updates.
• Transaction processing: Processing deposits and withdrawals accurately and maintaining financial records.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Customer support: To resolve your issues quickly and provide the right support.
• Legal Obligations: To comply with KYC and AML procedures as directed by regulatory authorities.
• Service improvement: To analyze how you use the platform and improve your overall experience.
• Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

The Hibajii website and app use cookies to function properly. Cookies are small text files stored in your browser that help make your experience smoother.

Cookie Types

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security — they cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand site traffic and usage patterns.
• Security cookies: Analyzing device and behavioral patterns to detect fraud.

You can disable non-essential cookies through your browser settings. Note that some features may become limited as a result.

Hibajii shares your information only under very limited circumstances. Your data is never disclosed externally except in the following cases:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to complete a transaction.
• Legal Authorities: Information may be disclosed in compliance with a legal directive or court order from the Government of Bangladesh.
• Technology Partners: Service providers involved in platform operations may access limited data under strict confidentiality agreements.
• Fraud Prevention: In cases of suspicious activity, information may be shared with financial investigation authorities.

Hibajii uses industry-standard technical measures to keep your data secure.

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Storage: Sensitive data (payment details, NID) is stored in encrypted form.
• Firewall Protection: Advanced firewall and intrusion detection systems are active around the clock.
• Access Controls: Only authorized personnel have access to specific data.
• Regular Audits: Security measures are regularly reviewed and updated.

How Long Is Your Data Retained?

Your data is retained for as long as your account remains active. After account closure, certain data — particularly financial records — may be kept for up to 5 years due to legal obligations.

As a Hibajii user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you can request deletion of your data (unless we are required to retain it by law).
• Right to restrict processing: You can request that we pause the processing of your data in certain circumstances.
• Right to Portability: You can request a copy of your data in a readable format.
• Opt Out of Promotions: You can opt out of marketing communications at any time by contacting our support team.

Hibajii is strictly for users aged 18 and above. We do not knowingly collect or store any personal data from minors.

• Age is verified at the point of registration.
• Any account found to belong to a minor will be suspended immediately.
• Any collected data will be deleted immediately.

If you suspect a minor you know is using Hibajii, please report it to support@hibajii.bet.

The Hibajii platform may occasionally contain links to third-party service providers. These external sites operate under their own privacy policies.

Hibajii is not responsible for how external sites collect or use your information. We recommend reading their privacy policies before visiting any third-party site.

Hibajii reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or SMS.

• Updated policies take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated Policy.
• We recommend checking this page regularly for updates.

For any privacy-related questions, complaints, or requests, please reach out to us:

• Email: support@hibajii.bet
• Live Chat: Log in to the platform and reach us via live chat
• Help Center: Help Center page View

We respond to all privacy-related requests within 48 hours.